Patients & Visitors
Rights & Responsibilities
Your Rights as a Hospital Patient
Culpeper Regional Hospital supports a patient's rights and expects all hospital staff to demonstrate our core values of Compassion, Integrity, Teamwork, Stewardship, and Excellence. In all interactions, they also support the rights of each patient to be treated in an ethical manner.
You have the right:
- To be notified of your rights as a patient upon admission.
- To have a family member of your choice and your physician notified of hospital admission.
- To reasonable access to care.
- To care that is considerate and respectful of your values and beliefs.
- To be informed about decisions regarding your care and to participate in those decisions.
- To participate in discussion of ethical questions that arise in the course of your treatment.
- To security and personal privacy and confidentiality of your patient information.
- To designate someone to make your healthcare decisions if you are unable to communicate your wishes or can't understand a procedure.
- To protective services.
- To treatment or service with respect and support. If we can't provide this, you have the right to be fully informed of such. If you need to be transferred, we will make arrangement(s).
- To formulate an advance directive that will express your wishes if you have an incurable disease.
- To be informed of what needs to be done and to give your consent.
- To be informed of research projects, risks and benefits, other alternative services available, and your right to refuse to participate.
- To respectful, responsive care if you are at the end of life.
- To provide feedback about your care and be heard in a non-threatening way without fear of this affecting care.
- To receive feedback about your concerns through a defined process.
- To unrestricted access to communication and if it is necessary to restrict visitors, etc., to be involved in the decision.
- To receive pastoral counseling.
- To be free of restraints of any type that are not medically necessary.
- To expect quick response to reports of pain.
Resources for you and your family, should you have needs, concerns, or complaints, include the following:
- Your nurse (the charge nurse on unit).
- Your physician.
- The social worker (call extension 4333).
- Case manager (call extension 5740).
- Hospital Risk manager (call extension 5703).
- Department of Health (800-955-1819) 3600 W. Broad Street, Richmond, Virginia 23230.
Our pledge to you is that we will treat you as you want to be treated.
Your Responsibilities as a Hospital Patient
You have responsibilities as a patient. You are responsible for providing information about your health, including past illnesses, hospital stays, and use of medicine. You are responsible for asking questions when you do not understand information or instructions. If you believe you can't follow through with your treatment, you are responsible for telling your doctor.
Culpeper Regional Hospital works to provide care efficiently and fairly to all patients and the community. You and your visitors are responsible for being considerate of the needs of other patients, staff, and the hospital. You are responsible for providing information for insurance and for working with the hospital to arrange payment, when needed.
Your health depends not just on your hospital care, but, in the long term, on the decisions you make in your daily life. You are responsible for recognizing the effect of lifestyle on your personal health. A hospital serves many purposes. Hospitals work to improve people's health; treat people with injury and disease; educate doctors, health professionals, patients and community members; and improve understanding of health and disease. In carrying out these activities, this institution works to respect your values and dignity.
Confidentiality
It is the legal and ethical responsibility of each hospital employee to assure that the confidentiality of both written and verbal communication concerning each patient is protected. If you wish to view your record, you may go to the medical records department or ask a nurse on the unit who will inform you of procedures.